Welcome to Navigating Wellness Primary Care Health Clinic

 Welcome to Navigating Wellness Primary Care, PLLC. We are committed to protecting your privacy and ensuring that your health information is handled with the highest degree of confidentiality. This Notice of Privacy Practices describes how we collect, use, and protect your personal health information. Please review it carefully.

 We are required by law to:

• Maintain the privacy of your health information.
• Provide you with this Notice of our legal duties and privacy practices with respect to your health information.
• Abide by the terms of this Notice.

We collect and maintain health information about you, which may include:

• Personal Information: Name, address, date of birth, contact details.
• Health Information: Medical history, diagnoses, treatment plans, test results, and prescription details.
• Billing Information: Insurance information, and payment details. 

We may use and disclose your health information for the following purposes:

• Treatment:  To provide you with medical care and communicate with other healthcare providers involved in your care.
• Payment: To process and manage claims and payments with your insurance company.
• Healthcare Operations: To support our practice operations, including quality assessment and improvement activities.
• Appointment Reminders: To remind you of upcoming appointments and follow-up care.
• Legal Requirements: To comply with legal and regulatory requirements, including public health and safety issues.
• SMS policy: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 We may share your health information with qualified health professionals who are involved in your care, including:

• Medical Doctors and Specialists: For coordination and delivery of your medical treatment.
• Nurses and Healthcare Providers: To support your care and ensure accurate and timely treatment.
• Administrative Staff: For scheduling, record-keeping, and billing purposes.

These professionals are bound by confidentiality agreements and are committed to maintaining the privacy of your information.

For patients who pay for services with cash or do not use insurance, the following privacy practices apply:

• Record Keeping: Your cash payments will be documented, and this information will be securely maintained in our records.
• Information Sharing: Cash payment information is treated with the same confidentiality as information for insurance-billed services.
• Privacy in Billing: If you opt to pay in cash, your billing information will not be shared with insurance companies or other third parties.

You have the following rights regarding your health information:

• Right to Inspect and Copy: You can request access to your health information and obtain copies.
• Right to Amend: You can request that we amend your health information if you believe it is incorrect or incomplete.
• Right to an Accounting of Disclosures: You can request a list of disclosures of your health information made for purposes other than treatment,    payment, or healthcare operations.
• Right to Request Restrictions: You can request restrictions on how we use or disclose your health information. We are not required to agree to all      requested restrictions.
• Right to Confidential Communications: You can request that we communicate with you in a certain way or at a certain location.
• Right to a Paper Copy of This Notice: You may request a paper copy of this notice at any time.

We may revise this Notice periodically. The revised Notice will be posted on our website and made available upon request.

If you have any questions or concerns about this Notice or our privacy practices, please contact us at:

Navigating Wellness Primary Care, PLLC
Phone: (407) 850 - 8199
Email: Billing@navigatingwellnessprimarycare.com